You can reach us at:www.dilligrocery.com
Shopping with Dilligrocery.com will be a very relaxing experience, as you will be well guided at every step of your shopping. You have two ways of shopping over here.
Shop online - You can shop online by following simple procedure:
Shop on telephone - Just give us a call at 91-9999 630 880/ 91-11-2397 2784 and place Order for products on phone. You casn also call us/Email us to know more about products and service.
Our objective is to provide highest Quality Grocery products to our customers and to strengthen our Relationship with them. To get fair idea of our products and services, kindly read what our Customers have to say about us (from the link given below):
Click here to read Testimonials
Currently, we process payment through Cash On Delivery only. Payment through Bank Deposit is also acepted. You can contact us through Email if you wish to pay through Bank Deposit and needs to know account information. Payment through American Express, Visa, MasterCard and Paypal is coming soon. For more details contact us firstname.lastname@example.org. We may accept Cheque payment as well but kindly contact us before.
Shipping over the order of Rs. 3,000/- is free within Delhi and NCR. However, there is Rs.50/- flat fee of Shipping charge for delivery of order less than Rs. 3,000/-.
We normally deliver within 24 hours. In occasional cases Delivery may take upto 48 hours. Special consideration can be requested for, in case of urgent delivery. You can always track the order through Email/Phone by directly contacting us with your Order # (given on the Bill/Invoice).
You can either find the particular item from the respective categories (Pulses, Rice, Dry Fruits, Spices, Miscellaneous) or you can directly search on Search Tool Bar present above and look for required item. If you still do not find required grocery item then you can add that item in the message box during Checkout and we will provide that item along with rest of the order placed.
All the items will be neatly packed and hand delivered by our special delivery team throughout Delhi and NCR Region. Special request through message box during checkout can be made for special packaging.
All orders placed can be cancelled if the cancel requests is placed within 4 hours from the time the order is placed. Orders can be cancelled through Email/Phone.
We do offer products like Cooking Oil, Ghee and other Grocery related items on Store (Ram Narain Prem Narain, 403-A Khar Baoli, Delhi-6). These items may not be listed on the Online portal and if you wish to purchase them then you have the facility of making a special request through our Optional Message Option during the Checkout. We will deliver these items along with rest of the Order but do not guarantee this service. We will let you know in any case if the request can be processed or not.
You must inform us of this change at least 1 day before the date of delivery or your order may be delivered to the wrong address for which we will not be held responsible.
We assure you of the Quality of the products and the products will match the images shown on the web page. However, actual product may vary in terms of color/display slightly in comparison to the web image.
In case if an ordered item is not available for shipping or if it is out of stock, Dilligrocery.com would promptly inform the Customer by Phone/Email in that case.
We consider the privacy of our customers very important. We are in the business of serving you, not selling your information. Your name, address information, and contact information are collected only to complete your purchase with us. We will occasionally send email to our customers notifying them of Special Festive Offers and Deals. If you do not wish to receive notifications through email, then kindly click on the link "Unsubscribe me from the mailing list" given on the left-bottom of the promotional Email.